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Technology Errors & Omissions (Tech E&O) & Cyber Insurance — Coverage for IT, SaaS & MSP Firms

Tech E&O covers claims from software bugs, missed deadlines, system outages, and failed implementations. Compare standalone policies and bundled Tech E&O + Cyber options from Hartford, Chubb, Hiscox, and Coalition — quote in 60 seconds.

Reviewed by John Abbott, licensed P&C insurance producer (MO license #3003876211)

Software Bug → Client Loss

Defends and pays when a coding defect, deployment failure, or version regression in your product causes a client to lose revenue, data, or contractual standing.

Missed Deadline → Breach of Contract

Covers professional negligence claims when a missed deliverable, scope dispute, or failed implementation triggers a breach-of-contract action from the client.

Bundle E&O + Cyber to Save 15–25%

When a client outage is part-bug part-breach, a bundled Tech E&O + Cyber policy avoids carrier disputes and pays under a single deductible. Most tech firms save 15–25% versus standalone policies.

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What Tech E&O Insurance Covers (Without the Bundle)

Technology Errors & Omissions (Tech E&O) is professional liability insurance built specifically for IT companies, software firms, MSPs, SaaS providers, and dev shops. Where general liability covers physical injury and property damage, Tech E&O covers the financial harm that happens when your services or product doesn't perform as the client expected.

A standalone Tech E&O policy responds to claims like:

  • Negligent service: A configuration error in your client's environment causes downtime, lost revenue, or data corruption
  • Breach of contract: You miss a delivery deadline, fail to hit an SLA, or ship features that don't match the SOW
  • Failed implementation: A migration, deployment, or integration project fails and the client sues for remediation costs
  • Intellectual property infringement: Delivered code or design inadvertently infringes a third-party patent, trademark, or copyright
  • Professional negligence: A client claims your advice, code, or system design fell below the standard of care expected in your industry

Tech E&O pays for legal defense, settlements, and judgments. Most policies also include subpoena response coverage when you get pulled into a client's litigation as a non-party.

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Why Tech E&O Bundles with Cyber Liability

Tech E&O and cyber liability cover different but adjacent risks. When a client outage happens, it's often unclear whether the root cause was:

  • A bug in your code → Tech E&O claim
  • A breach in your environment → Cyber claim
  • Both (a bug created the vulnerability that was then exploited) → mixed claim

With separate policies from different carriers, you can end up in coverage disputes — each carrier pointing at the other. A bundled Tech E&O + Cyber policy from a single carrier eliminates that risk and pays under a single deductible.

Most carriers now offer the bundle for the same reason their underwriters see overlapping claims data.

How Much Does Tech E&O + Cyber Insurance Cost?

Bundled tech E&O and cyber insurance typically costs $1,500 to $5,500 per year — representing significant savings over separate policies.

Company Size Separate Policies Bundled Policy Savings
Small (Under $500K) $2,000 – $2,800 $1,500 – $2,100 ~25%
Mid-Size ($500K – $3M) $3,200 – $4,800 $2,500 – $3,800 ~20%
Growth ($3M – $10M) $5,000 – $7,500 $4,000 – $5,500 ~18%

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Top Carriers for Tech E&O (Standalone and Bundled)

Hartford offers a combined Tech E&O and Cyber policy with seamless coverage for technology companies. Strong in IT services, MSPs, and software development firms.

Chubb provides high-limit tech E&O + cyber bundles with broad coverage terms. Preferred by larger tech companies and those with enterprise clients requiring robust coverage.

Hiscox offers affordable standalone Tech E&O and bundled coverage for startups and small tech companies with fast online quoting.

Coalition combines active insurance with continuous monitoring — their bundled product includes vulnerability scanning and threat alerts alongside E&O and cyber coverage.

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Related Cybersecurity Coverages

Tech E&O + cyber is part of our broader cyber coverage family. Compare related options:

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Frequently Asked Questions

Yes, in most cases. Cyber insurance covers data breaches, ransomware, and security incidents. Tech E&O covers your service delivery — bugs, missed deadlines, failed implementations, and professional negligence claims. The two coverages don't overlap; a single client outage often involves both (was it a bug or a breach?), and having both eliminates carrier disputes about who pays.
Tech E&O covers service delivery failures — bugs, downtime, missed deadlines, and professional mistakes that cause client losses. Cyber insurance covers data breaches, ransomware, and security incidents. Bundling covers both risk categories under a single policy with one deductible.
Tech E&O covers non-cyber service failures: software bugs that cause client losses, missed project deadlines, system downtime from misconfigurations, failure to deliver promised functionality, intellectual property infringement in delivered code, and breach of professional standards. None of these are covered by cyber insurance alone.
Bundled policies typically cost $1,500 to $5,500 per year depending on company size, saving 15–25% compared to purchasing separate policies. Standalone Tech E&O alone usually runs $800–$3,000 for small tech firms.
For most tech companies, yes. Enterprise clients increasingly require both as separate line items in vendor contracts. A bundled policy satisfies both requirements cost-effectively and avoids coverage gaps when an incident involves both service failure and security elements.
Most companies save 15–25% by bundling versus purchasing separate policies. You also benefit from a single deductible and no coverage gap disputes between carriers.
No — tech E&O insurance covers claims that your technology work or product failed a client (bugs, outages you caused, missed specifications), while cyber insurance covers attacks and breaches against your own systems. Most carriers, including Chubb and Hiscox, sell them together as one technology policy, which is usually cheaper than buying separately.

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